HOW THE WELFARE PROCESS WORKS
Tell us what the problem is by filling in our welfare request form or calling 0800 468 1664.
SSAFA is a forces charity that provides a practical, emotional and financial support to anyone who is serving or has ever served and their families.
Where necessary a SSAFA caseworker will come and visit you to assess your needs and will complete an ‘Assessment Form A’. This might sound daunting, but it won’t be a frightening experience – SSAFA are there to help and they need to make sure they have a full picture of your situation to identify which charities can best help you. Without this form, we (and any other charity SSAFA reports to) cannot issue you a grant.
Once we receive the Assessment Form A, we will take the recommended actions.
We can also gauge if there are other services available to you once the SSAFA case is closed – for instance we can assign an RMA Veteran Support Officer to provide follow-up support and care plan.